One of the challengers is managing multiple sites with small UPS Systems – typically there is no one on site to address when there is a problem – to this end we have developed a program to make replacing and servicing a snap

First, we can monitor your sites for you, ensuring that when there’s a problem the proper people are notified and a solution is on its way.

Ci Group offers an advance replacement service that provides customer replacement units for emergency situations where equipment is not operable, and spares are not available. With this service, the replacement unit will be shipped in the fastest manner consistent with the urgency of the situation and availability of the unit.

The replacement units is installed and the old defective unit is placed in the box the replacement unit came it for return to our depot where we will test and repair when possible and placing in your “inventory” for future use.